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Workplace Violence Against Physicians Treating COVID-19 Patients in Peru: A Cross-Sectional Study

  • Agueda Muñoz del Carpio-Toia
    ,
  • Lucía Begazo Muñoz del Carpio
    ,
  • ,
  • Dulce Esperanza Alarcón-Yaquetto
    ,
  • Germán Málaga
  • Universidad Católica Santa María
    ,
  • ,
  • Universidad Peruana Cayetano Heredia
Research Output:
Contribution to journal
Article
Peer-review

Open access

Publication Information

Output type

Research Output:
Contribution to journal
Article
Peer-review

Original language

English

Pages from-to (Number of pages)

Pages 637-645 (9 pages)

Journal (Volume, Issue Number)

Joint Commission Journal on Quality and Patient Safety (Volume 47, Issue 10)

Publication milestones

  • Published - 10/2021

Publication status

Published - 10/2021

ISSN

1553-7250

Publication IDs

  • Scopus: 85110528090
  • PubMed: 34257040

Abstract

Background: The COVID-19 pandemic is an unprecedented challenge to health systems that has revealed shortcomings and increased unmet demands. Such situations might exacerbate workplace violence (WPV) against physicians, as has been reported in several parts of the world. Methods: To identify the frequency and characteristics of WPV suffered by physicians attending COVID-19 patients in Peru, a descriptive, cross-sectional study was conducted with an online survey of 200 physicians. Results: Of the survey respondents, 84.5% had suffered some type of WPV; 97.6% of these suffered nonphysical violence. Suffering more than one incident of violence was reported by 75.7% of respondents. The primary aggressor was a patient's family member or caregiver. Violence occurred most frequently in critical areas inside the health service facility, such as COVID-19 triage, tents, and hospital units, although it also occurred during teleconsultations. Multiple shortcomings of the health services were perceived as the main trigger of violence. Being a female physician (odds ratio [OR] = 2.48, 95% confidence interval [CI] = 1.06–5.83) and working in a COVID-19 ICU (OR = 5.84, 95% CI = 1.60–21.28) were the main factors associated with WPV. Conclusion: Violence against physicians attending COVID-19 patients in Peru is common. The perceived factors that contribute most to violence are linked to deficiencies in health services.

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Sustainable Development Goals

  • SDG 16 - Peace, Justice and Strong Institutions
    SDG 16 Peace, Justice and Strong Institutions