TY - GEN
T1 - Staff Turnover and Job Performance of Janitors and Cleaning Workers
T2 - 21st LACCEI International Multi-Conference for Engineering, Education and Technology, LACCEI 2023
AU - Del Rosario Rojas-Delgado, Lucero
AU - Huerta-Tantalean, Lucero Nicole
AU - Cordova-Buiza, Franklin
AU - Auccahuasi, Wilver
N1 - Publisher Copyright:
© 2023 Latin American and Caribbean Consortium of Engineering Institutions. All rights reserved.
PY - 2023
Y1 - 2023
N2 - Workers are a fundamental part in the development and growth of organizations since their operation and productivity depend on them. Therefore, one of the factors to consider is the job performance and staff turnover of a company for better growth. The objective of the research was to determine the relationship between staff turnover and job performance of janitors and cleaning workers in a SME (Small and Medium-Sized Enterprise). The methodology had a quantitative approach, with a non-experimental design, cross-sectional and correlational level. The sample consisted of 120 workers, including janitors and cleaning workers; to whom a survey was applied to collect information. The results obtained showed a value p<0.05; therefore, the null hypothesis is rejected; in addition, a moderate positive correlation (r = 0.359) was determined between staff turnover and job performance; likewise, a moderate positive correlation (r = 0.380) between voluntary turnover and job performance; finally, a moderate positive correlation (r = 0.352) between involuntary turnover and job performance. It was concluded that there is a relationship between staff turnover and job performance of janitors and cleaning workers in the SME company.
AB - Workers are a fundamental part in the development and growth of organizations since their operation and productivity depend on them. Therefore, one of the factors to consider is the job performance and staff turnover of a company for better growth. The objective of the research was to determine the relationship between staff turnover and job performance of janitors and cleaning workers in a SME (Small and Medium-Sized Enterprise). The methodology had a quantitative approach, with a non-experimental design, cross-sectional and correlational level. The sample consisted of 120 workers, including janitors and cleaning workers; to whom a survey was applied to collect information. The results obtained showed a value p<0.05; therefore, the null hypothesis is rejected; in addition, a moderate positive correlation (r = 0.359) was determined between staff turnover and job performance; likewise, a moderate positive correlation (r = 0.380) between voluntary turnover and job performance; finally, a moderate positive correlation (r = 0.352) between involuntary turnover and job performance. It was concluded that there is a relationship between staff turnover and job performance of janitors and cleaning workers in the SME company.
KW - Peru
KW - SME
KW - job performance
KW - staff
KW - turnover
UR - http://www.scopus.com/inward/record.url?scp=85172382481&partnerID=8YFLogxK
M3 - Contribución a la conferencia
AN - SCOPUS:85172382481
T3 - Proceedings of the LACCEI international Multi-conference for Engineering, Education and Technology
BT - Proceedings of the 21st LACCEI International Multi-Conference for Engineering, Education and Technology
A2 - Larrondo Petrie, Maria M.
A2 - Texier, Jose
A2 - Matta, Rodolfo Andres Rivas
PB - Latin American and Caribbean Consortium of Engineering Institutions
Y2 - 19 July 2023 through 21 July 2023
ER -