Empowerment and work performance of the personnel of a pharmaceutical company

Henry Diego Adrianzen Olaya, María Roxana Ávila Atocha, Gustavo Ernesto Zarate Ruiz, Brian Andree Meneses Claudio

Research output: Contribution to journalArticlepeer-review

32 Scopus citations

Abstract

The article explores the relationship between empowerment and work performance among employees of the pharmaceutical company Nova Farma Wimer in 2022. It emphasizes the importance of empowering workers to enhance job performance, highlighting the need for a positive organizational climate and effective delegation of tasks. A quantitative research approach was employed, using surveys to gather data from 84 workers. Results indicate a significant correlation between empowerment and job performance, with 73.5% of participants perceiving empowerment as good. Specific dimensions of empowerment, such as Autonomous Responsibility and Making Your Own Decisions, show positive correlations with work performance. Additionally, Integral Responsibility is highly correlated with empowerment, indicating a strong commitment from workers towards the company’s goals. Competencies in knowledge, skills, and motivation also play crucial roles in job performance, with skills showing a particularly high correlation. Recommendations include encouraging employee participation in decision-making, allowing autonomy in work methodologies, and implementing incentives for motivation. Continuous training on quality standards and customer service is also advised to enhance overall performance. The study underscores the significance of empowering employees to foster a conducive work environment and achieve optimal business outcomes.

Translated title of the contributionEmpowerment y desempeño laboral del personal de una empresa farmacéutica
Original languageEnglish
Article number9
JournalHealth Leadership and Quality of Life
Volume1
DOIs
StatePublished - 26 Dec 2022
Externally publishedYes

Keywords

  • Employee Satisfaction
  • Empowerment
  • Organizational Climate
  • Pharmaceutical Industry
  • Work Performance

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